How long does a neon sign take? Delivery time & Rush Express
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Production takes approx. 2–3 weeks after your order, followed by express delivery in 2–4 days, delivery included. With rush production & rush shipping you receive your sign in approx. 8–10 working days, for a surcharge, as an option at checkout.
The process in detail
- Free design preview, then your order. You see your sign before you order: text signs live in the configurator, logos as a free design preview with a fixed price. Your order is the go-ahead: production starts straight away, with nothing further to sign off.
- Production (approx. 2–3 weeks after your order). Cutting the acrylic, shaping and bonding the LED neon flex by hand, connecting the power supply. Before dispatch, every sign runs for 24 hours in a continuous test.
- Delivery (included). Express delivery in 2–4 days with tracking, packed securely in foam. You receive the tracking number by email or WhatsApp.
Rush Express: approx. 8–10 working days
With rush production & rush shipping, your sign gets priority in production and goes out by express; you receive it in approx. 8–10 working days. You select the option at checkout, where the surcharge is shown. For openings, weddings and birthdays with a fixed date, it is the safe choice. Tell us the date when you order and we will plan backwards from it. How to personalise your neon sign before production starts is shown step by step in our guide.
What can extend the delivery time
Changes to the text after you have ordered, public holidays around Christmas and New Year, and very large signs over 200 cm, which we build in two parts. Logos with a lot of detail sometimes need a second round at the preview stage, before you order.
Delivery areas
We deliver worldwide, delivery included. There is nothing more to pay when your sign arrives.
Frequently asked questions
Can I track the status?
Yes. You receive updates on production and dispatch by email or WhatsApp, including the tracking number.
Can you make it in time for my wedding in three weeks?
With Rush Express, yes. Order promptly and your sign will be with you in approx. 8–10 working days.
What happens if the sign arrives damaged?
Photograph the box and the sign and message us the same day. We will replace the sign.